Webshop solution at IDÉ House of Brands
Our webshops are built with the end user in focus, therefore the webshop is easy to use by default. Our system is customizable in many ways and offers a lot of features. For example, we can set different currencies, languages and restrict what to show to who by different customer groups. In the creation of a webshop we always prefer to work close with you. In this way we’ll customize the webshop for you so the ongoing process will run smooth.
IDÉ House of Brands will provide you with a team to cover all your needs regarding the webshop. Product pictures with your logo will be provided by the team, as well as the design of the webshop. If your brand managers wants to collaborate with us in this matter, we will only be happy to cooperate.
Product media
We are product media specialists with focus on making the best soultion for the customer with the environment in mind.
Special design
We can special design and produce what ever product you need. And make it look exactly like your brand.
Design department
If you have any needs for design, we have an excellent inhouse design department.
Webshop
To have a webshop with a pre defined assortment makes it easy for a whole company to order products and clothes with the right logo settings.
Webdesign
As well as the design department we also have an inhouse IT-department with a constant focus to develop our webshops.
Customer service
With a webshop at us you always have access to the customer service. We have a lot of different persons regarding the question.
Webshop solution
- Customizable options and responsive design
- Stock products and on demand products
- Categorizing down to 3 subcategories
- A dedicated E-commerce team will take care of the webshop
- Simple webshop with one language or multiwebshop with local languages
- Option for one currency or local currencies
- (If one currency is chosen it might be some added costs for customers to Norway on textiles and sweets.)
- Assortment can be restricted to countries or customer groups
- Payment can be done with invoice, E-invoice or credit card if needed
- User and order approval
- Wearhouse location in Sweden, within EU, to handle goods smoothly across boarders, or in Norway for the Norwegian customers.
- All webshops are secured within GDPR rules
- In addition, our partners in IT Operations and Systems are ISO certified for data security. Our customers shall always be confident that we safeguard information and data security in the best possible way at all times.
General data protection regulation (EUGDPR)
Our webshops follows the GDPR regulation to protect the personal data and privacy of EU citizens. Conditions can be read in ”Cookies and data policy” on the webshop, which always is presented in the footer of a launched webshop.
On demand & stock
On demand
We offer on demand webshops for customers who don’t have the need of stock items. It means that every order is produced when order is placed. We always recomend to keep clothes as on demand products as sizes varies.With an on demand webshop it’s also possible to make preorders within a specified amount of time.
Stock
To reduce the delivery time we offer the possibility to keep products on stock. It also makes it possible to get lower prices when ordering a bigger amount.
Warehouse & logistics
We will take care of your orders, storage and efficient delivery of your branded items to anywhere in the world. To your office or directly to the end-user. We also offer customer support service.
Incoming purchases will always be checked by the warehouse staff.
Orders placed before 11.00 am will be sent out the same day with a normal delivery the day after.
We ship domestic or worldwide with UPS/Post Nord DHL.
Back end set up
In order to meet your inquiries and give you quick feedback we will set up a team which has members that can meet all of your needs. The team will be located in Norway or in all the Nordic countries and are working closely together across borders, if needed. The team will consist of a Nordic sales manager, Key account manager, a project leader in all countries, E-commerce manager and a webshop coordinator. We will arrange the team to be suitable for you.
The team will know you as a customer, they will know the contract and brand guidelines. It will always be a member of the team present so you can get fast replies on your needs. We will be able to change product, needs, categories, tags, etc in the shop within short time if you need. We will be able to answer fast on any inquiries on demand.
Webshop analytics
We will always stribe to have the best cooperation with our clients about the webshop, how to develope it and make the best out of it for all users.
PRODUCTS
We analyze the overall about the products in the webshop, to see patterns and make changes for optimization.
TOP SELLING PRODUCTS
It’s always interesting to see what products that’s the most popular within an organisation. With this information we can make better choices.
STOCK LIFETIME
We have no interest to keep stock without movement. Together we find out a plan if this happens.
STATUS MEETINGS
We reccomend status meetings about two times a year to go through f.ex:
- Service level
- Turn over
- Seasonal products
- Other important topics
COUNTING
We do an annuall counting of the stock items of a webshop
STATISTICS
We will send statistics once a month or once a quarter to let you know how the products are moving and look into the trends.